Report abusive behavior

Note: this info below comes straight from Twitter.  We have only consolidated it for you.


Twitter strives to provide an environment where people can feel free to express themselves. If abusive behavior happens, we want to make it easy for people to report it to us. Multiple Tweets can be included in the same report, helping us gain better context, while investigating the issues to get them resolved faster.

Note: For specifics about their abusive behavior policy, please read the Twitter Rules and Terms of Service.

How to I file a report that a Tweet or an account is abusive?

Anyone can report abusive behavior directly from a Tweet, profile, or Direct Message.

To report a Tweet:

  1. Navigate to the Tweet you’d like to report on twitter.com or from the Twitter for iOS or Android app.
  2. Click or tap the  icon.
  3. Select Report.
  4. Select It’s abusive or harmful.
  5. Next, we’ll ask you to provide more information about the issue you’re reporting. We may also ask you to select additional Tweets from the account you’re reporting so we have better context to evaluate your report.
  6. We will include the text of the Tweets you reported in our follow-up emails and notifications to you. To opt-out of receiving this information, please un-check the box next to Updates about this report can show these Tweets.
  7. Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your Twitter experience.

To report an account:

  1. Go to the account profile and click or tap the gear icon  (iOS), or tap the overflow icon  (on twitter.com and Android).
  2. Select Report.
  3. Select They’re being abusive or harmful.
  4. Next, we’ll ask you to provide additional information about the issue you’re reporting. We may also ask you to select Tweets from that account so we have better context to evaluate your report.
  5. We will include the text of the Tweets you reported in our follow-up emails and notifications to you. To opt-out of receiving this information, please un-check the box next to Updates about this report can show these Tweets.
  6. Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your Twitter experience.

Note: You can report an account that you have blocked or that has blocked you. Go to that account’s profile and click or tap the gear icon, or tap the overflow icon and then select Report.

What should I do if I receive a violent threat?

You can report Tweets, profiles, or Direct Messages directly to us (see above). Twitter may take action on the threatening Tweet, Direct Message, and/or the responsible account.

However, if someone has Tweeted or messaged a violent threat that you feel is credible or you fear for your own or someone else’s physical safety, you may want to contact your local law enforcement agency. They can accurately assess the validity of the threat, investigate the source of the threat, and respond to concerns about physical safety. If contacted by law enforcement directly, we can work with them and provide the necessary information for their investigation of the threat. For Tweet reports only: You can get your own copy of your report of a violent threat to share with law enforcement by clicking Email report on the We have received your report screen.

What happens after I submit a report?

After you submit a report, you will see a confirmation message from us alerting you that we received your report (it may take up to 24 hours before you see a message). We will review the reported account and/or Tweet(s), and/or Direct Message(s). If we determine that the account, and/or Tweet(s), and/or Direct Message(s) are in violation of our policies, we will take action (ranging from a warning to permanently suspending the account). You will receive a follow up from us if we need more information from you, or when we take action on the reported account, and/or Tweet(s), and/or Direct Message(s).

Additionally, the original content of reported Tweets will be replaced with a notice stating that you reported it. You may click through and view the Tweet should you wish.

Note: Additionally, you will receive an in-product notification if an action is taken on an account that you recently reported. This action may or may not be related to your report.

Why can’t Twitter block an account from making new accounts?

IP blocking is generally ineffective at stopping unwanted behavior, and may falsely prevent legitimate accounts from accessing our service.

IP addresses are commonly shared by many accounts in a variety of locations, meaning that blocking a single IP may prevent a large number of unconnected accounts from logging in to Twitter. In addition, IP addresses are easy to change and blocks can be easily circumvented by logging in from a different location, a third-party service, or one of many free websites or applications.

Can Twitter give me another account’s information?

Per their Privacy Policy, Twitter does not release account information except as required by valid legal process. If you are working with the police or your lawyer, they will be able to help you with the appropriate and correct legal process for obtaining such information. If Twitter is contacted directly by law enforcement, we can work with them and provide assistance for their investigation. You can point law enforcement officials to their Guidelines for Law Enforcement.


About online abuse

Being the target of online abuse is not easy to deal with. Knowing the appropriate steps to take to address your situation can help you through the process.

When to report it?

We’ve all seen something on the Internet we disagree with or have received unwanted communication. Such behavior does not necessarily constitute online abuse. If you see or receive an reply you don’t like, un-follow and end any communication with that account.

If the behavior continues, it is recommended that you block the account. Blocking will prevent that person from following you, seeing your profile image on their profile page, or in their timeline; additionally, their replies or mentions will not show in your Notifications tab (although these Tweets may still appear in search).

Abusive accounts often lose interest once they realize that you will not respond. If the account in question is a friend, try addressing the issue off-line. If you have had a misunderstanding, it may be possible to clear the matter up face to face or with the help of a trusted individual.

If you continue receiving unwanted, targeted and continuous replies on Twitter, and feel it constitutes online abuse, consider reporting the behavior to Twitter.

Take threats seriously 

If you believe you are in physical danger, contact the local law enforcement authorities who have the tools to address the issue.

If you decide to work with law enforcement, make sure to do the following:

  • Document the violent or abusive messages with print-outs or screenshots
  • Be as specific as possible about why you are concerned
  • Provide any context you have around who you believe might be involved, such as evidence of abusive behavior found on other websites
  • Provide any information regarding previous threats you may have received

You can report the content to Twitter here.

Reach out to the people you trust

When dealing with negative or hurtful interactions, it can help to turn to family and friends for support and advice. Oftentimes, talking with your relatives or a close friend may help you figure out how you want to handle the situation or let you express your feelings so you can move on.

Help others

Trying to figure out how to help someone in such a situation can be daunting. This Twitter Support article offers some suggestions for how to help a friend or family member with online abuse.

If you see a violent or abusive message directed at someone else, communicate your concern to the recipient and encourage them to contact Twitter and their local authorities.

There are also many online safety resources that can help.